1. Introduction
GC (“we”, “our”, “us”) operates the mobile application GC (Gym Connect) (“App”) available on both iOS and Android platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the terms of this policy. If you do not agree, please do not use the App.
2. Information We Collect
We may collect the following types of information from users:- Personal Information: Such as your name, email address, and any details you provide when registering or contacting us.
- Usage Data: Including your device type, operating system, app version, access times, and interactions with the App.
- Location Information: If you grant permission, we may collect and use your device’s location for certain features (e.g., finding nearby gyms or classes).
- Cookies and Tracking Technologies: We and our third-party partners may use cookies or similar technologies to collect analytics and improve app performance.
3. How We Use Your Information
We may use your information to:- Provide, operate, and maintain the App and its features
- Improve and personalize the user experience
- Communicate with you regarding updates, support, and promotional offers
- Monitor and analyze usage patterns for analytics and security
- Comply with legal obligations
4. Third-Party Services
We use third-party services to support the App’s functionality, analytics, and advertising. These may include (but are not limited to):- Google Firebase / Analytics
- AdMob
- Crashlytics
- Payment processors (if applicable)
5. Data Retention
We retain personal data only for as long as necessary to provide the App’s services, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:- Access, correct, or delete your data
- Withdraw consent at any time
- Object to processing or request restriction
- Request data portability
8. Children’s Privacy
The App is not intended for users under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a user under 16, we will delete it promptly.
9. International Data Transfers
If you access the App from outside the United Kingdom, please note that your data may be transferred to and processed in other countries where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Continued use of the App after such changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@gymconnect.co.uk